Consultation |
Is there a doctor’s consultation?
YES. MSC believes that communication with the doctor is very important to your treatment process. A phone consultation with the doctor will be scheduled before your treatment date, and then you will receive a face-to-face consultation, including patient history and physical, prior to treatment. |
What can I expect from the consultation?
After the doctor has reviewed your medical records and related information, a phone consultation will be scheduled. The phone consultation will probably last for approximately 40 – 60 minutes, so plan to have some privacy during this time.
The doctor will review your medical history with you and discuss possible treatment options. During the consultation, please feel free to ask the doctor any questions that you may have concerning the treatment and how it can benefit you!
After all, the more you know about your treatment, the more proactive you can be in your recovery! At the end of the consultation, the doctor will refer you back to the Program Coordinator to schedule a treatment date.
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When are consultations scheduled?
We prefer to schedule consultations between the hours of 3pm – 7pm PST, Monday through Friday. If you are unable to attend a consultation during this time, however, we will be happy to work with you to find a time that fits your schedule.
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Will I be charged for the initial consultation with the doctor?
The initial phone consultation with the doctor is free of charge. The primary purpose of this initial consultation is to meet the doctor and discuss possible treatment options. All subsequent consultations are included in the price of treatment, so there will be no hidden charges or fees. |
Treatment |
Does each patient receive the same treatment?
ABSOLUTELY NOT. The treatment is completely individualized based on your medical history and current condition. At MSC, we believe that each patient's medical condition is as unique as the patient themselves, and should be treated as such. |
If something shows up in my blood work and/or test results, would the doctor at MSC be considered my treating physician?
If any medical condition or problem is discovered while the physician is reviewing your blood work and test results, s/he will inform you (the patient) of the problem, but will not be considered the treating physician. Once you return home, you will need to discuss these test results with your primary care physician. |
Is blood work and testing included in the cost of treatment?
Any blood work, testing, or additional medical procedures required for the treatment are not included in treatment price. |
Once I schedule my treatment, how do I get there?
At this time, we do not offer travel services. However, our representatives will be happy to assist you in making travel arrangements. In the meantime, you can find airline tickets and hotel information at www.orbitz.com. |
What if I become too ill to make my scheduled appointment?
Stay in touch with us; let us know how you're doing! We'll be more than happy to work with you to reschedule your appointment. |
Cost |
How much does stem cell therapy cost?
Because each patient's condition is unique, the cost per treatment varies from patient to patient. MSC is committed to providing the highest-quality services to its patients at the fairest price available. |
What forms of payment to you currently accept?
Payment for treatment is accepted in the form of Wire Transfer and Cashier’s Check/Money Order. Please remember that any payment must be cleared through the bank before MSC can order your specialized treatment supplies from the laboratory.
Payment for MSC’s Wellness Program is accepted in the form of a monthly Visa or MasterCard payment. The Wellness Program is an automatic order program, so the credit card will be kept on file and charged on or around the same day every month to ensure prompt shipment of your supplements.
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Wellness Program |
What is the Wellness Program?
MSC offers a specialized, pharmaceutical-grade line of supplements to each of our patients that we feel will not only enhance the effectiveness of the stem cell treatment but also assist in the recovery process. A few of the supplements offered in the Wellness Program are:
- Beta 1,3-D Glucan
- Thymus Extracts
- Probiotics
- Melatonin
- Organic Germanium
These supplements provide excellent immune system enhancement and support in order to reestablish the natural healthy functions of the body’s defense system.
The first month’s supplements are included in the cost of treatment, and given to you on the treatment day. During your visit to the MSC facilities, you will be given the opportunity to enroll in the Wellness Program. This is an automatic order program that will conveniently ship your supplement order to you on or around the same day each month. To enroll in the Wellness Program, simply complete the Wellness Program Automatic Order Form provided in your information packet. |
Is the Wellness Program included in the cost?
Your initial order of supplements is included in the cost of treatment. However, there is an additional cost for each subsequent order. For your convenience, MSC offers the Wellness Program as an automatically ordered monthly shipment. |
Privacy |
Who will know abut my treatment?
MSC believes that your treatment should be completely confidential and we work very hard to be sure that your personal and medical information is kept private.
Our promise to you:
- Only relevant staff members will have access to your personal and medical information.
- Although we do use treatment information to compile research and clinical studies, we do not share your personal information with anyone without your written permission.
- Each patient’s file is assigned a control number, which is used instead of confidential patient information. Any research or clinical studies compiled by the Directors of MSC will use this control number to reference any medical tests and/or results.
MSC values your privacy. If you have any other questions or concerns regarding the confidentiality of your personal or medical information, please feel free to contact us at info@mschealth.com. |